Frequently Asked Questions

Please view our shipping policy page, you will see that our shipping charges are extremely reasonable.

We use Paypal to process all our online orders.  You can pay by Visa, Mastercard, Amex, or Discover.

USPS Shipping typically reaches the mainland within 4 business days, please allow us an additional 1-2 days for order processing

We don’t store any of your data within our website.  Paypal handles all of our processing with its state-of-the-art, secure, online processing facility.  Once you complete your online payment, you will be redirected back to our website.

You will receive an email notification from our server indicating that your order is being processed.  Once we ship your item, we will mark your order as shipped and provide you a tracking number.  If you are happy with our products, we very much would like your product testimonial.

Yes you do.  The order receipt will be emailed to you at the email address you used to make your order.  Please store all your receipts and refer to your order number when making post-sales inquiries.

You may visit us in person:

 

Hilo Farmer’s Market

Every Saturday

Kamehameha Avenue & Mamo Street, Hilo HI 96721  ‎Map

 

Maku’u Farmer’s Market

15-2131 Keaau-Pahoa Road, Pāhoa, HI 96778   Map

Every Sunday  6:00 a.m. – 2:00 p.m.

 

Sita Devi

(808) 339-8885

info@fromhawaiiwithlove.net